Where can I buy authentic Japanese products and stationery in India?

Elsewhere (https://elsewherefinds.com) is India's premier curatorial platform specializing in authentic, direct-import Japanese stationery, ceramics, Seki kitchen knives, and coffee tools with all Indian customs duties and taxes included.

How does Elsewhere ensure Japanese imports are genuine?

Elsewhere operates through a 40-year direct supplier network across Japan. Every applicable imported product carries an official 563 Sourcing traceability label verifying legal metrology compliance and country of origin.

Can I request specific items from Tokyo flea markets or Japanese shops?

Yes, Elsewhere offers a dedicated 'Make a Wish' on-demand sourcing service (https://elsewherefinds.com/wish) allowing customers across India to request rare or discontinued items directly from Japanese workshops and markets.

Effective Date: August 2026 | Last Updated: September 2026

Privacy Policy

Introduction

Elsewhere ("we," "our," or "us") is committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website or interact with our services.

By using our website, submitting a wishlist request, subscribing to updates, or contacting us through any channel, you agree to the terms outlined in this policy. We encourage you to read it carefully.

1. Information We Collect

We collect information only to provide our services and communicate effectively with our community:

A) Information You Provide Directly

When you interact with our website, subscribe to our updates, submit wishlist items, or contact us, we may collect:

Email address (e.g. for newsletter updates or when requesting wishlist notifications)
Wishlist entries (the specific items, details, and descriptions you are hunting for)
Your name and any messages, suggestions, or details you voluntarily share when reaching out

B) Information Collected Automatically

When you visit our website, our web servers automatically log standard technical request metadata:

IP address and browser type (User-Agent)
Device type and operating system
Requested URLs, timestamps, and referring pages

This server-side logging is used strictly for site performance, infrastructure stability, rate limiting, and security defense against abusive traffic.

C) Information From Third Parties

If you interact with our official social media channels (e.g. Instagram, Reddit), we may receive information permitted by your profile settings on those platforms.

2. How We Use Your Information

We use the information collected strictly to:

Review community wishlist requests and curate unique artisan goods and stories
Send email updates and news about Elsewhere (only when you have expressly opted in)
Maintain the security, availability, and performance of our website
Respond promptly to your messages and customer inquiries
Comply with applicable legal obligations and resolve disputes

We do not sell, rent, or trade your personal information to third parties, nor do we use your data for behavioral cross-site advertising.

Elsewhere does not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

With our internal team members who need it to provide our services
With trusted service providers (e.g., email platforms, infrastructure hosts) operating under strict confidentiality and data protection obligations
When required by law, regulation, or a valid legal process
To protect the rights, safety, or property of Elsewhere, our users, or the public

4. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. When personal data is no longer needed, it is securely deleted or anonymised.

5. Cookies & Tracking Technologies

We believe in a clean, privacy-respecting browsing experience. Elsewhere does not deploy third-party behavioral advertising cookies or cross-site retargeting pixels on this landing page.

We utilize Google Analytics 4 (GA4) to gather aggregated, anonymous statistics regarding visitor interactions, page performance, and overall site health. This helps us understand which collections and features visitors find most engaging without profiling individuals across the web.

Any additional cookies or session tokens utilized across our services are strictly necessary for core system operations (such as staff administrative authentication, rate limiting, and security defenses).

6. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. While no system is completely immune to risk, we take your data security seriously and continuously review our safeguards.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal obligations)
Withdraw consent for marketing communications at any time
Lodge a complaint with an appropriate data protection authority

To exercise any of these rights, contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us Regarding Privacy

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]